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Terms & Conditions
Our commitment to excellence and transparency in every journey we create
Please Read This Terms Carefully
These terms and conditions outline the rules and regulations for booking and experiencing our luxury travel services We are dedicated to providing you with exceptional experiences while maintaining the highest standards of service.
Your Agreement with Tour Egypt Club
By booking any tour or service with Tour Egypt Club, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and Tour Egypt Club.
- All bookings are subject to availability and confirmation
- Tour Egypt Club reserves the right to refuse service to anyone
- You must be at least 18 years old to make a booking
- All information provided must be accurate and complete
Payment Policy
By confirming your travel arrangements with Tour Egypt Club, you acknowledge that your booking becomes secure only after we receive the correct deposit or full payment via wire transfer to our company bank account. By submitting any deposit or completing payment for escorted or independent tour packages, you agree to all applicable terms, conditions, and general information.
- A 50% deposit is required to secure your reservation
- Deposits can be made via bank transfer or Western Union
- The remaining balance must be paid within 7 days of booking confirmation
- Bookings made within 7 days of departure require full payment at the time of booking
Amendments & Changes
- Any changes to the original booking are subject to availability
- If full payment has been received or a voucher has already been issued, no administrative fees will apply
Children Policy
Packages, Nile Cruises, or Hotels:
- Up to 2 children under 11.99 years can comfortably share their parents’ room.
- For the youngest ones, children up to 1.99 years stay free.
- Children aged 2-5.99 years incur a nominal charge of 25% of the total adult cost.
- Similarly, children aged 6-11.99 years incur a 50% charge of the total adult cost.
- Children over 12 years automatically become adults.
Sightseeing Tours & Optional Tours:
- Younger children, up to 5.99 years, enjoy complimentary stays.
- For children aged 6-11.99 years participating in tours, the charge is 50% of the total tour adult cost.
- As with other aspects, children over 12 years are considered adults.
Domestic Flight:
- For the youngest flyers, children up to 1.99 years incur a modest 10% charge of the adult cost.
- Meanwhile, children aged 2-11.99 years incur a reasonable 75% of the adult cost.
Cancellation Policy
Provide written documentation by fax or email for cancellations. The applicable charges are as follows:
- If you cancel between 40 and 30 days before departure, we deduct 25% of the entire tour price.
- Similarly, cancellations between 29 and 15 days before departure result in a 50% deduction from the entire tour price.
- Cancellations within 1 to 14 days before departure warrant a 100% deduction from the entire tour price.
- Importantly, we do not offer refunds for No-Shows.
Christmas & New Year Cancellation Policy: (December 18 to January 10)
- Cancellations made between 60 to 31 days before arrival incur a 50% deduction from the total price.
- Alternatively, cancellations between 30 days to arrival day result in a 100% deduction from the total price.
Claims & Complaints
If you have a complaint during your stay, promptly inform the accommodation management for resolution. Failure to do so may result in the loss of compensation rights. If the issue persists, contact our representative, and if still unresolved, contact our Tour Operator. Direct any disputes to the relevant accommodation provider.
Special Requests
Prior notice of any special requests before your arrival date is essential for consideration. However, we do not guarantee requests not explicitly included in the agreement.
Contact us
For questions or clarifications, please contact us at sales@touregyptclub.com